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Terms & Conditions

The use of this website implies the acceptance of the terms and conditions stated below. We recommend you to read them carefully. Drass Galeazzi SrlU may modify these provisions at any time without prior notification. The latest version can be found in the section “Terms and conditions”. All users that access this website, can purchase products online. Orders can also be made via e-mail, fax or by post. As for all that is not provided by these Terms and Conditions, purchases made by “Consumers” pursuant and in compliance to the Consumer Code, Legislative Decree n. 2006/2005 and subsequent amendments and additions, are protected by the current legislation.


Personal Information
You agree that the process of purchasing products or services will start right only after fulfilling all the registration formalities required. The information provided must be correct, accurate and complete. By registering yourself as a registered user, you bind yourself to provide us with the correct name, address and other useful information. By accessing the account and using the personal password, you are responsible for all the actions arising from its use. Drass Galeazzi Srlu cannot be held responsible for errors arising from negligence in security and confidentiality of your account and password.

If the entered data is untrue, inaccurate or incomplete, we reserve the right to suspend or delete your account.


Privacy Policy

Information on Personal Data Protection
Drass Galeazzi SrlU as author, owner, manager of DiveHive.com, respects the privacy and security of personal data processing of each person who visits this website.
In accordance with the provisions of Law 196/2003 for the protection of the individuals, regarding personal data processing and the movement of this data and Art. 13 and therefore personal data processing and the protection of the private life.

Any information provided will be considered and will represent an express consent that any personal data can be used by Drass Galeazzi SrlU in accordance with the purposes specified below. Any attempt to access the personal data of another user, to modify the content of the website DiveHive.com or to affect the performances of the server that runs the website DiveHive.com will be considered an attempt to defraud the DiveHive.com website and will trigger a legal research.


Purpose of Data Collection
Your personal data can be used by Drass Galeazzi SrlU to confirm orders, send information about further actions and for the execution of statistical reports by e-mail, or any other means of communication.
Your personal data can be transmitted to the rightful authorities in order to verify the commercial transactions or to any other rightful authorities for any justified verification under the law.
The data provided by the clients are strictly confidential. Drass Galeazzi SrlU commits in front of its consumers to not provide this data to third parties or companies and to use it strictly for the use of the business partnership between the client and Drass Galeazzi SrlU.
Drass Galeazzi SrlU may disclose personal data to third parties if this is required by law or in cases of good faith in which these actions are necessary to comply with legal provisions; the protection and property rights defending of Drass Galeazzi SrlU and the website DiveHive.com.


Copyright
Drass Galeazzi SrlU declares on its own responsibility that the entire content on its website DiveHive.com is genuine, and that all the resources used (product images, specifications, video, text, etc.) are being used with the permission of the source (manufacturers, suppliers etc.) without breaching the copyright. To report any cases of copyright violation, DiveHive.com provides the e-mail address DiveHive.com. The entire content of the website DiveHive.com, images, text, graphics, symbols, web graphic elements, scripts, programs and other data – is property of Drass Galeazzi SrlU and its suppliers, and is protected by copyright law protection and by the laws regarding the industrial and intellectual property. The use without permission from Drass Galeazzi SrlU of any of the elements mentioned above will be punished according to the law.
Drass Galeazzi SrlU declares on oath that explicitly prohibits and will ban by any legal and technical means at its disposal.


Responsibility
Drass Galeazzi SrlU offers no guarantee, express or implied, regarding including, but without limitation to the operation of this site, information, accuracy of the descriptions, updating of the content, products on the website and their suitability for a particular purpose. The users expressly agree that the use of this website and the purchase of products or related services is at their own risk.
Drass Galeazzi SrlU assumes no responsibility for the proper functioning of external content to which reference is made, not being in any way involved in their management – and reserves the right to block the access to this website to those Internet domains that can contain illegal or damaging content.

Drass Galeazzi SrlU is not responsible for any direct damages, indirect, incidental, special, or including, but not limited to: lost profit, inability of use or other intangible or immeasurable loss (even if Drass Galeazzi SrlU has been previously informed about the possibility of such damages), resulting from:

  • the ability or inability to access the website by the users, for an indefinite period of time;

  • the ability or inability to use website’s information;

  • the unauthorized access to, or the damaging of the transmissions or user’s data;

  • statements or conducts from any third party over website’s services;

  • any other problems with the website.

Drass Galeazzi SrlU will not be liable for lost profits or any consequential damages suffered by the Customer for a fact, act or omission attributable to Drass Galeazzi SrlU under these conditions or otherwise related to the sale of the same object.

Drass Galeazzi SrlU reserves the right to modify and update the entire content of the present website at any time without prior notification.


Products
Images are presented on the website as an example, without creating obligations; with all precautions taken by Drass Galeazzi SrlU, the delivered products can slightly differ from the images, in terms of color, accessories, general or particular appearance, etc. Drass Galeazzi SrlU declares that all the manufacturers of the original products sold on the website DiveHive.com – have reserved the right to modify the technical and commercial specifications of the products without prior notification.
Unless otherwise indicated, the technical parameters represent the limits the Customer can use the product within. The dimensions and other physical characteristics are subject to normal commercial tolerances. The Customer has the responsibility to determine, in advance, the suitability of the product for the desired use.
Where the supplier gives evidence or descriptive statements of the product, Drass Galeazzi SrlU will follow the same arguments deeming them to conform to current regulations without assuming any responsibility for errors, omissions or violations of law. Drass Galeazzi SrlU reserves the right to discontinue offering any product or make changes to product specifications at any time without notice and without providing justification for this decision.


Prices
The prices of the products presented on the website are expressed in EUR and do not include VAT. At the end of the purchasing process, before the final acceptance by the client and before the payment, the Customer will see the exact price of purchasing order, VAT and delivery costs included except for the goods subject to Pre-Orders. Any order placed by means of the website DiveHive.com has contractual value. The validity of the prices is mentioned on the website DiveHive.com. In the absence of a mention, the prices can be changed anytime. Furthermore, the prices can vary daily, depending on the exchange rate changes announced by European/Italian Bank Where prices are not explicitly mentioned, the Customer may send a request of quotation to Drass Galeazzi SrlU by e-mail, and after proceed with the purchase without using the e-commerce site. Requested quotations will be valid for a maximum period of 30 days unless otherwise agreed in a written notice between the parties. If the 30-day period has expired, Drass Galeazzi SrlU will no longer be bound by the issued offer.


Order of the Products
To purchase the Product, Customers shall follow the instructions given on the website. The Customer must place the Product in the specific “shopping cart” and, after taking note of the General Conditions, particularly regarding the contribution for delivery expenses and procedures for exercising right to recession and likewise the Privacy Policy, shall select the chosen terms of payment and confirm Order option.
The Customer may correct any errors in entering the data before confirming the Order. In particular, the Customer can change the quantity of Products he/she intends to purchase, adding or eliminating one or more Products from the “shopping cart”.
In placing the Order the Customer acknowledges and states to have taken note of the information provided for Customers during the purchase. The Customer will be able to view and follow up the status of the Purchase Order in the section “My account”.
Drass Galeazzi SrlU cannot guarantee the availability of all the presented products in stock at any moment. Drass Galeazzi SrlU will inform the Customer about the unavailability of the products; any amount paid in advance by any buyer – without receiving a confirmation of the order, or in case cannot honor the confirmed order will be reimbursed by Drass Galeazzi SrlU not later than 7 days from the payment.
With Customer’s consent, Drass Galeazzi SrlU can deliver a similar product or service, with an equal quality and price to those initially requested, in case of unavailability of the ordered product or service.


Payment for the Products
The payment for the products ordered under these Terms and Conditions may be effected only in advance.
The payment in advance can be made by using the transfer devices following payment instructions in the user’s guide section of the website. The orders will be processed only after Advance payment receipt.
In case the amount paid in advance is higher than the value of the ordered products, the difference will be immediately returned to the Customer.
If the amount paid in advance is lower than the value of the ordered products, the client will have to pay the difference before the start of order processing.


Product Delivery
Only one delivery address will be accepted for each order. The delivery will be made to the address that the client has specified in the order. Delivery shall be taken and signed by an adult over 18 years of age. No deliveries will be made to P.O. Boxes.
Upon delivery of goods by the Courier, the Customer shall check correspondence of the number of parcels being delivered with the information given in the waybill and if the parcel is unharmed and in sound condition. Any damages to the parcel and/or Products or non-correspondence of number of parcels shall be immediately contested by writing with reserve on the Courier’s note of delivery. The Customer may not lay any claims as to the outside appearance and the delivered parcel once the Courier’s document has been signed.
Drass Galeazzi SrlU reserves the right to delay or cancel deliveries of the ordered products if they can’t be honored due to reasons independent on Drass Galeazzi SrlU including unavailability of the manufacturer, governmental actions, force majeure impediments, wars, acts of terrorism, protests, rebellions, civil unrest, fire, explosion, floods, epidemics, strikes, etc.
In case the client cannot be found at the specified address, our courier will do another try to deliver, then the order will be returned and the consumer will bear the costs of new quests, regardless of the value of the ordered products.
Drass Galeazzi SrlU will be free from financial commitments for parcels left in storage at the Courier’s. Customers unable to make arrangements for another delivery or to collect the parcel from the Courier premises will take the responsibility of completing the delivery. Should the Courier return the parcel to Drass Galeazzi SrlU owing to Customer’s failure to collect the parcel, the Customer will be contacted by Drass Galeazzi SrlU for possible re-delivery with refund request of any storage expenses as well as delivery expenses born (re-delivery to Drass Galeazzi SrlU) or to be born (re-delivery to Customer). Should it not be in the intentions of the Customer to fulfil commitments of payment against expenses born by Drass Galeazzi SrlU or should the latter fail to get in touch to make arrangements or fail to respond to the e-mail from Drass Galeazzi SrlU with request to refund expenses born, within a reasonable period of time of 7 (seven) days, then Drass Galeazzi SrlU will keep the uncollected goods due to default of the Customer.
Drass Galeazzi SrlU reserves the right to cancel an order if the price of the product or some product features were not correctly entered in the database, or displayed incorrectly, if the delivery has not been performed yet.
Casual delays may occur if problems show up on courier’s route (floods, snow, etc.) or if the delivery is on a route outside the coverage area of the courier. There are no deliveries on Saturdays and Sundays.
Delivery times are indicative and in no event will Drass Galeazzi SrlU be obliged to pay damages for late delivery.


Return Policy

The Customer shall thoroughly inspect the received goods upon receipt and notify Drass Galeazzi SrlU in detail if any defect is found within 2 days. The notification must be made in writing to DiveHive.com
In case the Customer fails to make such a notice, the goods will be considered accepted and compliant with the order requirements. If the complaint is unfounded, the Customer shall compensate Drass Galeazzi SrlU all the expenses incurred in the investigation.

In case of delivery of defective goods the material as well as the shipping carton shall be taken. Drass Galeazzi Srlu shall be immediately notified in the way and time as mentioned above. All products packaging, padding and paperwork must be retained to ensure any damaged shipment claims. If the original packaging padding and paperwork are not retained the buyer will assume full responsibility for damages. Do not return damaged or broked merchandise to Drass Galeazzi SrlU unless you receive a return authorization. Drass Galeazzi SrlU will be bound to repair or replace the goods or refund the amount already paid.


Right of Withdrawal
Drass Galeazzi SrlU respects the rights conferred by law to the Consumer, these being unaffected by the offered warranty. In the legal sense, Consumer refers to any physical or legal person who uses a product outside its commercial activity, industrial or handicraft production or profession. Any Consumer benefits of the same rights and guarantees associated to the products sold.
The deadline for withdrawal shall be fourteen (14) days from the date on which the Consumer or a third party appointed by the Consumer, who is not the carrier, takes possession of the final goods delivered according to Regulation no 21/2014. The Consumer can exercise his statutory right, referring to the legal regime of distance contracts, only in written, and can return the product (products) only if it is/they are in perfect condition, including the package, accessories and the related supplies, if they don’t show any form or signs of wear and consumption.
The Right of Withdrawal shall be exercised by sending a notice by registered mail with return receipt to:


Drass Galeazzi SrlU

Piazza Del Popolo, 18

00187 Rome, Italy

In the Withdrawal notice the Customer shall state his/her intention to withdraw from the purchase and the Product(s) for which he/she intends to exercise the Right of Withdrawal, and shall enclose copies of the purchase invoice. In the notice, the Customer shall also confirm that the Product(s) is/are intact and stored in perfect condition in the original package, complete in all its/their parts. Products must be returned, within 30 (thirty) calendar days after receipt thereof.
In any event, the Right of Withdrawal is subject to the following conditions:

  • the right applies to each individual product purchased as a whole;

  • the purchased Product(s) must be undamaged and must be returned in its original package, complete in all its parts (including outer packaging accessory documentation);

  • return Shipping Costs are at the Customer’s expense;

  • all responsibility for Product return rests with the Customer.

If the Right of Withdrawal has been exercised correctly, Drass Galeazzi SrlU shall refund to the Customer the full amount paid including Shipping Costs within 30 (thirty) calendar days after receiving the Withdrawal notice. Product Return costs shall be deduced from the refund amount and shall remain at the Customer’s expense.
Drass Galeazzi SrlU reserves the right at its sole discretion, to apply more restrictive conditions to some particular products or consider them to be excluded from the right of return. These goods are the ones which consist of software or that have been made on Customer request. These types of products will be from time to time specified by Drass Galeazzi SrlU when ordering.


Product Warranty
Consumers, as defined above, have the right to obtain the legal warranty that shall be effective for a maximum period of 12 (twelve) months after Product delivery. After this period Drass Galeazzi SrlU shall not be liable for any conformity defects identified by the Consumer.
In case of Product replacement or repair, the warranty expiry date applicable to the replaced or repaired Product is the same as for the original Product. This means that the one-year legal warranty period shall start from the date the original product was delivered.
The warranty is given at the Drass Galeazzi SrlU headquarters, from Piazza Del Popolo, 18 00187 – Rome, Italy. Here you can always contact us at the phone number +390586 421221.
In order to obtain warranty coverage, please be sure to show your proof of purchase.

The warranty shall not cover defects which are the result of misuse, negligence, accident, repair or alterations.
The products will be returned to Drass Galeazzi SrlU at the expenses and risk of the Customer. The products or parts returned must be accompanied by a note stating the return authorization number (notified from Drass Galeazzi SrlU when contacted from the Customer), the account number, order number and defect description


Order Cancellation
Drass Galeazzi SrlU reserves the right to refuse or cancel any order, regardless of whether the payment has been received or not, giving notice to the Customer via e-mail within 48 hours from receipt of order, weekends and public holidays excluded. If Drass Galeazzi SrlU does not accept, or cancel an order that has already been paid for, Drass Galeazzi SrlU will refund the entire received amount in the way specified by the Customer. The reimbursement of the price in case of non-acceptance or cancellation of the order is the responsibility of Drass Galeazzi SrlU.


Disputes
Any dispute regarding the use of this website will be solved amicably. In case the conflict could not be settled amicably, it is of court’s competence.
For any problem in relation with Drass Galeazzi SrlU, we are gladly at your service, at telephone +390586 421221 and at the e-mail address DiveHive.com .
The continuation of your actions presumes your consent with these Terms and Conditions.

Final Provisions
If any of the above will be found void or invalid for any reason, whatever the cause, this clause shall not affect the validity of the other clauses. With the purchase and the order, the client accepts without objection the terms and conditions of use, the value of these being the same as a valid contract.


Feedback and Complaints
We welcome your questions and comments about privacy issues, functionality or design of the website DiveHive.com , but also on products and offered services. In case you have such comments or you want to submit a complaint referring to the way we use your personal data, or the quality of the services, please send us an e-mail at the address: DiveHive.com .