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Return Policy

The Customer shall thoroughly inspect the received goods upon receipt and notify Drass Galeazzi SrlU in detail if any defect is found within 2 days. The notification must be made in writing to SatRat.net

In case the Customer fails to make such a notice, the goods will be considered accepted and compliant with the order requirements. If the complaint is unfounded, the Customer shall compensate Drass Galeazzi SrlUall the expenses incurred in the investigation.

In case of delivery of defective goods the material as well as the shipping carton shall be taken. Drass Galeazzi Srlu shall be immediately notified in the way and time as mentioned above. All products packaging, padding and paperwork must be retained to ensure any damaged shipment claims. If the original packaging padding and paperwork are not retained the buyer will assume full responsibility for damages. Do not return damaged or broked merchandise to Drass Galeazzi SrlU unless you receive a return authorization. Drass Galeazzi SrlU will be bound to repair or replace the goods or refund the amount already paid.